What does a business analyst do?

What Does A Business Analyst Do?

Business analysis has become an essential part of every successful business. A business analyst can make or break a company, and their work can either lead to tremendous profits or colossal losses. In the following article, we will dive into what a business analyst does, detailing what their role entails and how they contribute to the overall success of a company.

What is Business Analysis?

Business analysis is a proactive approach to improving, streamlining, and optimizing a company’s operations. Business analysis allows a company to identify flaws, inefficiencies, and other obstacles that may hinder the company’s success. Business analysis is used to yield data-driven insights and recommendations that help align business departments, technology, and operations, based on the company’s goals, strategies, and key performance indicators.

What Does A Business Analyst Do?

A business analyst, as the title suggests, analyzes businesses. They identify trends, patterns, and inefficiencies, both within the organization and in the market. They use data, technology, and industry knowledge to provide actionable recommendations that help the company achieve its goals. While the specific duties of a business analyst vary according to the industry, some common responsibilities include:

Identifying Business Needs

Business analysts identify gaps, challenges, and opportunities within a company. They analyze and evaluate a company’s current processes and systems to identify areas needing improvement. After identifying these needs, they work with stakeholders to develop a plan to address them.

Gathering, Analyzing, and Documenting Requirements

Business analysts gather the needs and requirements of a company to ensure that the project or product they are developing aligns with the business objectives. They will identify project stakeholders, listen to their needs, and then analyze and document those requirements. They are responsible for creating accurate and detailed documentation that developers, designers, and project managers can use to execute a project.

Develop and Implement Solutions

Once they have identified a need and the requirements, the business analyst drafts a solution aligned with the organization’s objectives, constraints, and criteria for success. They then present these solutions to the company’s stakeholders with a detailed action plan that includes timelines, responsibilities, and resources. Business analysts also participate in the implementation of these solutions by guiding project teams and monitoring the progress.

Performing Cost-Benefit Analysis

Business analysts perform cost-benefit analyses to make decisions cost-effectively. They look at the cost of a project or process and determine whether the benefits will outweigh the expenses. They consider the potential future costs and benefits of a project when making recommendations.

Skills and Key Requirements of a Business Analyst

The role of a business analyst is complex, and it requires a diverse set of skills. Some of the key skills and requirements for the role of Business Analyst include:

Analytical Thinking

Business analysts must be adept at analyzing complex problems to develop solutions. They use data to identify the best path forward and develop innovative solutions that align with the organization’s objectives.


Business analysts must be excellent communicators. They work with stakeholders at every level of the organization, including senior executives, technical teams, project managers, and other stakeholders. Business Analysts are responsible for explaining their recommendations, articulating the company’s goals, and communicating the benefits of the proposed solutions.

Technical Knowledge

Business analysts must understand the technical aspects of their job, including databases, software programs, reporting tools, and other software used to gather and analyze data. They should have expertise in data analysis software, such as Excel, SQL, Tableau, etc.

Business Acumen

Business analysts must have a comprehensive understanding of the business and industry in which they operate. They must keep up-to-date with trends, cultural and social changes, and technological advancements to make effective recommendations.


Business analysts play a crucial role in a company’s success. They bridge the gap between technical and business teams, identifying business needs, collecting requirements, designing solutions, and implementing them. The role of a business analyst requires analytical thinking, communication, technical knowledge, and business acumen. Companies that invest in their business analysts can achieve more significant ROI, establish successful projects, and grow efficiently.

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